If your home loses power or heat for more than a few hours or if you do not have adequate supplies to stay warm in your home overnight, you may want to go to a designated public shelter if you can get there safely. Text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area (e.g., SHELTER20472)
Bring any personal items that you would need to spend the night (such as toiletries, medicines). Take precautions when traveling to the shelter. Dress warmly in layers, wear boots, mittens, and a hat.
Continue to protect yourself from frostbite and hypothermia by wearing warm, loose-fitting, lightweight clothing in several layers. Stay indoors, if possible.
Learn From Every Storm:
Restock your emergency supplies to be ready in case another storm hits.
Assess how well your supplies and family plan worked. What could you have done better?
Take a few minutes to improve your family plan and supplies before the next winter storm hits.
Talk to your neighbors and colleagues about their experiences and share tips with each other.
If your home suffered damage during severe winter weather, our Customer Service/Claims Hotline is open 24/7: 1-888-671-AHIC (2442).